Water Utilities
At the Village of Britton, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Payments can be made in person Mon/Wed 11 to 3 at the clerks office, dropped in the black box on the North side of the building, paid on the website or mailed into the village office. Additional payment opportunities are available during the Treasurer hours Tuesday, Thursday and Saturdays. Payment is late if it is not here on the due date.
You must attend a council meeting PRIOR to the due date to make payment arrangements. The invoice has the telephone number to call for assistance if you cannot afford your invoice.
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.